From Code to Control: Building for Merchant Autonomy
At VAAN, we believe a Shopify build isn't complete when the last line of code is pushed. It’s complete when our clients, the merchants, can confidently run their store without us.
Too often, there's a gap between the developers who build the site and the merchants who live in it. We see this again and again: a beautiful, custom-coded theme that looks great but requires a developer every time a headline needs to be changed or a product featured. Part of what makes Shopify great is the Theme Editor and the ease with which merchants can manage the content of their store. Extending that flexibility beyond content to the features and unique implementations is our goal.
We build for real-life ownership not just technical brilliance.
Bridging the Gap Between Dev and Day-to-Day
This philosophy shows up in how we build, not just what we build. We consider questions like:
Can the merchant manage this themselves? If the answer is no, we revisit the solution.
Our goal is autonomy. A theme should empower the team behind it whether that’s a solo founder or an in-house marketing team. That means smart configurations, intuitive editing, and a setup that works for real people.
How That Shows Up in Our Builds
- Clarity first: Whether it’s a module with different desktop and mobile images or one with swappable styles, we make it clear what goes where. Fields are labeled. Options are visible.
“We design every module with clarity and context in mind,” says Maria Ferraro, developer at VAAN. “It’s not just about functionality, it’s about making sure a merchant instantly understands what a setting does and has the ability to change the content without second-guessing or calling support.”
- True flexibility: We build modules to be as open as possible, from text and image swaps to style tweaks like font and color. Clients can manage what they see, without editing code.
- Every client, every time: Some brands are more vocal about wanting control, but we bake this thinking into every project. You shouldn’t need to ask for flexibility, it should be there from the start.
- Autonomy by default: Clients are often surprised by how much they don’t need us post-launch. That’s not a sign of detachment, it’s a sign we did our job.
- Faster turnaround: When flexibility is baked in, a merchant is able to adapt features to their needs now, and not have to wait for additional development to deliver “marketing’s newest CRO idea”
“The best feedback I get post-launch is silence,” says Maria. “No tickets, no panic messages, just a store that runs smoothly because we planned for independence from day one and everything went well.”
What We Prioritize for Self-Sufficiency
Configurability: Sections, blocks, and styling should be accessible in the Theme Editor. If something can’t be changed from the UI or admin we rethink how it's built. Hardcoding should be a last resort. If a merchant can’t change a banner, update a CTA, or add a new block through the editor or via a metaobject, that’s a developer failure, not a merchant issue.
Dynamic content sources: We use Shopify’s metaobjects and metafields to allow updates across pages without digging into templates or relying on hardcoding.
Performance-conscious Liquid: We keep our code lean and purposeful. That means less bloat, faster sites, and better long-term maintainability.
Why This Matters
Most merchants aren't developers. They’re brand builders, marketers, and operators juggling a thousand other tasks. Our job isn't to hand them a high-maintenance codebase, it’s to hand them control.
When we get this right, we hear it in feedback: “We didn’t need to call you to launch that promo,” or “We updated the homepage ourselves in minutes.” That’s success.
Building for the People Who Run It
At VAAN, we’re not just here to help you change the color of a button. We’re here to optimize your site and expand your feature set. When clients can handle the day-to-day updates themselves, we focus on high-impact optimization, A/B testing, and data-driven growth.
It’s a win for clients. A better use of our team’s talent. And a more sustainable, scalable way to work.